Lead times

  • Availability and lead times are shown on each product page.
  • Pre-orders: we show the actual wait before shipping, measured on our own orders, independently of manufacturer announcements.
  • We also show the latest batches and models shipped by the manufacturer, as a guide.
  • Delivery takes 7 to 15 business days on average after shipment, with tracking.

Shipping

  • Tracked shipping: €5 for orders under €49, €19 for orders of €49 or more.
  • EU deliveries: VAT and import costs are included in the displayed price, with no customs fees to pay on delivery.
  • Outside the EU (e.g. United States, Canada, United Kingdom, Switzerland, Norway, Australia, Japan): import duties and local taxes are not included and are payable by the recipient on delivery.
  • Your tracking number is sent as soon as your order ships.

Guarantees

  • Self-service returns: 14 days after receipt to exercise your right of withdrawal.
  • 2-year legal guarantee of conformity.
  • Optional Delivery Insurance: reshipment in case of loss or theft confirmed by the carrier, subject to the insurance terms.