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Peace of mind purchasing on DOCK & PLAY
Are you a French store?
Yes, our team is based in Paris and we operate with a company under French law.
How long does delivery take?
From 7 to 15 days for products shipped from Asia (general catalog).
Less than 5 days for selection products shipped from France (French stock).
Each order benefits from a tracking number and a dedicated page updated at each stage of delivery.
I am new to retro gaming, do you offer support?
Of course! We are happy to advise you for free, guide you and help you in all stages of the implementation of our devices (console, games, configuration), before and after purchase. Exclusively: enjoy a free call/video with Christophe, our retro specialist.
What happens if I don't receive my order?
You benefit from the DOCK & PLAY guarantee with the sending of a new package at our expense.
What if I want to return my purchase?
Simply ask us within 15 days of receipt: you will then receive instructions on how to return the product to us at our expense. We then proceed with the repair, exchange or refund at your convenience.
The FR reference for neo retro gaming culture.
Verified reviews on Truspilot.com
“Serious site, order conforms to the description and received within the indicated time.”
“Top console!
Return to childhood guaranteed
Go there with your eyes closed!
Thank you Babaaaa Rudy for the promo code 😉"
"After-sales service, six stars! The console that I had purchased did not correspond to what I was looking for, Dock and Play offered to change it and give me a multitude of games. the computer I was looking for Add to that, a great educational side to launch my old Amstrad games You can buy from Dock and play with your eyes closed. And thank you to Uncle Christophe from Passion Retro. 'buy from you!'
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