Delivery

For Neo Retro and Android consoles, the average delivery time is 7-15 working days.
Shipping is direct from factory in China.
The consoles are equipped with the latest firmware version.
Shipping and import charges are included, you only pay the displayed price.
The tracking number is sent as soon as the console is shipped and can be tracked on our website as well as on the carriers' platforms.
Before shipping, the average processing time is 24-48 hours, which may be extended in the event of stock shortages, manufacturer restocking or circumstances impacting logistics.
You can subscribe to 100% Delivery Insurance to benefit from a guaranteed new shipment in the event of delivery failure due to loss or theft certified by the carrier.
In accordance with European legislation, you can return your product for exchange or refund within a statutory period of 14 days.